Welcome to Jacobsen Meats (“Company,” “we,” “our,” or “us”). By accessing or purchasing from our website jacobsenmeats.ca, you agree to these Terms and Conditions. Please read them carefully before using our site or services.

1. General Terms

By using our website and purchasing our products, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian.
• You agree to comply with all applicable laws and regulations.
• You will provide accurate and complete information when placing an order.

If you do not agree to these Terms, please do not use our website.

2. Orders & Payment

a. Ordering Process

• All orders placed on our website are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Prices are subject to change without notice but will not affect confirmed orders.

b. Payment

• Payments are processed securely through Square.
• We do not store your credit card information.
• Full payment is required before order processing.

c. Order Changes & Cancellations

• Once an order is placed, we cannot guarantee changes or cancellations.
• If you need to modify your order, contact us immediately at info@jacobsenmeats.ca

3. Shipping & Delivery

• We offer delivery and pickup options, which are detailed on our website.
• Delivery times are estimates and may vary due to unforeseen circumstances.
• We are not responsible for delays, damages, or lost shipments caused by third-party carriers.

4. Refunds & Returns

a. Perishable Items

• Due to the nature of our products (frozen meat, perishable items), all sales are final.
• If you receive a damaged or incorrect order, contact us within 24 hours and we will work to resolve the issue.

b. Non-Perishable Items

• Unused and unopened non-perishable items may be returned within 15 days for a refund or exchange.
• Return shipping costs are the buyer’s responsibility.

5. Website Use & Content

• All content, images, and branding on our site belong to Jacobsen Meats and may not be copied, reproduced, or distributed without permission.
• We reserve the right to restrict or terminate access to our website if misuse is detected.

6. Limitation of Liability

• We make every effort to provide accurate product descriptions and pricing. However, we do not guarantee that all information is error-free.
• We are not liable for any damages, including loss of profits, due to the use of our products or website.
• In no event shall our liability exceed the total amount paid for your order.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we collect and protect your information.

8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting. Continued use of our site means you accept any updates.